Shipping policy

Shipping Policy

At Mr. Rabbit, we work hard to ensure your order reaches you as quickly and safely as possible.

Processing Time

• All orders are processed within 1–3 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

• Standard delivery typically takes 10–20 business days from the date of dispatch.
• Delivery times may vary depending on your location, courier availability, weather conditions, customs clearance (for international orders), or other unforeseen circumstances.

Shipping Charges

• Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
• We may offer free shipping on selected products, promotions, or order values.

Order Tracking

• Once your order has been shipped, you will receive a confirmation email or message with tracking details (where available).
• Tracking information may take 24–72 hours to become active.

Delays

While we strive to deliver all orders within the estimated timeframe, occasional delays may occur due to high order volumes, logistics issues, customs procedures, or circumstances beyond our control. We appreciate your patience and understanding.

Incorrect Address Information

Customers are responsible for providing accurate shipping information. Mr. Rabbit is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided at checkout.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact our support team within 3 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.

Contact Us

For any shipping-related questions, please contact our customer support team at our Email(wearemrrabbit@gmail.com) or our Social Media Channels, and we will be happy to assist you.

Mr. Rabbit
Delivering quality products with care.